Terms and Conditions
Welcome to LuxGonna.com. These terms and conditions outline the rules and regulations for using our website and purchasing handmade clothing from our store. By accessing or using our site, you agree to these terms. Please read them carefully.
1. General Information 1.1. This website is operated by LuxGonna.com. Throughout the site, the terms “we,” “us,” and “our” refer to LuxGonna.com 1.2. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these terms and conditions.
2. Products 2.1. All our products are handmade with care. Due to the nature of handmade production, slight variations in color, size, and design may occur. 2.2. We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s screen will accurately represent the colors of the products.
3. Orders and Payments 3.1. All prices on our website are listed in your local currency and are inclusive of applicable taxes unless otherwise stated. 3.2. Payment must be made in full at the time of order via the payment methods available on our website. 3.3. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in the product description, or issues with payment processing.
4. Shipping and Delivery 4.1. We ship worldwide, unless otherwise specified. Shipping costs and estimated delivery times are provided at checkout. 4.2. Delivery times are approximate and may vary due to external factors beyond our control (e.g., customs delays, weather conditions). 4.3. The buyer is responsible for any customs duties, taxes, or additional charges that may apply for international shipments.
5. Returns and Refunds 5.1. Due to the handmade nature of our products, all sales are final unless the item is defective or damaged upon arrival. 5.2. If you receive a defective or damaged item, please contact us within 14 days of receiving your order with proof of purchase and photos of the defect or damage. 5.3. Refunds or exchanges will be processed after reviewing the claim and, if approved, returned items must be in their original condition.
6. Intellectual Property 6.1. All content on this website, including but not limited to images, designs, logos, and text, is the intellectual property of LuxGonna.com or its licensors. 6.2. Unauthorized use, reproduction, or distribution of any content from this site is strictly prohibited.
7. Limitation of Liability 7.1. We are not liable for any indirect, incidental, or consequential damages arising from your use of this website or our products. 7.2. Our liability for any claim related to a purchased product is limited to the amount you paid for that product.
9. Changes to Terms and Conditions 9.1. We reserve the right to update or modify these terms at any time without prior notice. Changes will be effective immediately upon posting on this page. 9.2. It is your responsibility to review these terms periodically.
10. Contact Information If you have any questions about these terms and conditions, please contact us at:
Email: